Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is trained to shortly take care of all of our shared hosting plans users’ questions and advice requests. Through our ticket system, it will be easy to post your request and a support staff member will go back to to you in less than maximum one hour. Actually, practice indicates that the normal resolution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our team of technicians will be on–line for you 24x7x365 to answer to all your issues and to address any trouble that you may have. You can easily submit a help and support ticket from your Site Control Panel or drop an email at any time. Furthermore, on working days, you can easily give us a call or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while working on your online projects within the Control Panel, you can always press the Help key and see your issue in the list of content articles that will come up. We have also turned a number of the articles and reviews into instructional videos. The catalogue of educational videos will show up if you pick the Videos option located in the top right angle.