A 99.9% Server Uptime
Our shared hosting system is based on a reliable, top–of–the–line hardware configuration and a significantly tweaked version of Linux. So, no matter what your site is, or how many web site visitors you have, or even in case there is a DDoS assault, our web hosting servers will remain up and your web sites will remain accessible online.
Our shared hosting plans plans include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is crucial that you also build your own network architecture. Because of this, we built a custom internal network in each one of our datacenter facilities. Relying on top–hole Juniper routers and switches, our internal network allows for blazing–fast data transmission rates and is completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, regardless of which web hosting service you have selected.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at risk, you can’t feel really safe. That is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel pleased with our hosting service or if you wish to use a more robust hosting solution, like a VPS hosting plans or a dedicated web hosting plans – you’ll receive a full refund, with no hidden fees or reimbursement charges.
24/7 Technical Support
When you manage a web hosting firm, your technical support engineers are of supreme importance. That’s why we have diligently gathered a very practiced group of technicians, each with several years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer support tickets are replied to within sixty minutes and our average support ticket response time is well under 20 minutes!