Website Migration

A: When your current web hosting provider can no longer fulfill the needs of your site, or if you suffer from continual network downtime, or if you have to wait for hours for the support staff to get back to you, it may be a good idea to change your provider, i.e. to move all the files for your web sites together with your databases from your current provider to your future provider. At Jump Up Hosting, we are aware that this can be difficult & time–consuming. This is the reason why we will accomplish all that for you at no cost!Our highly accomplished technical staff will transfer your website content from your current web hosting provider to us. Our techs have broad experience migrating web sites and can handle anything – from a standard WordPress blog or Joomla^™ CMS–based site, to an extremely complex, custom–built web application.

A: While we can’t give you a precise time interval, because there are many variables, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our best to migrate your site within 48 hours, and in certain cases – within 24 hours (in case the content is not large).

A: We don’t request any personal data. We will need, however, the login info for your present web hosting account as well as the name of the website that you need to migrate.

A: In order for us to begin the transfer of your account, you must first open an account with us. Opening an account with us will require that you to share literally the same information you have provided to your present hosting provider. We’ve also got an extremely strict Privacy Policy, which describes how sensitive information is dealt with.

A: No. Your site will remain accessible online during the migration. As soon as everything is done on our end, we’ll notify you so that you can preview it and check for problems. If everything is fine, all you will have to do is modify your domain name’s DNS records.

A: Nope. Aside from your login info for the Control Panel, we won’t need anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.

A: Yep. We support all standard Linux–driven hosting platforms. We don’t support Windows–based web hosting platforms, as we don’t offer Windows hosting solutions ourselves.Additionally, we don’t support proprietary web site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.