Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the intuitive Help section built into our Site Control Panel. It features a detailed database with commonly asked questions and detailed how–to articles prepared by our experienced help desk support team.

  • Top quality support service

  • How–To Videos

  • If you wish to watch how an action is fulfilled or how an issue is sorted out, rather than just reading about it, then take a look at our selection of educational video tutorials. They cover a lot of different issues and will help you quickly understand how to work with the Site Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk service with a one–hour support ticket response guarantee. A team of accomplished customer service technicians will be at your disposal to respond to all the inquiries that you may possibly have. During non–peak periods, an answer will be supplied in even less than 20 minutes.