Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for each and every shared hosting account on our web servers. We take advantage of a high-tech cloud web hosting platform in which every part of the website hosting service is handled by an independent group of web servers, therefore if one server fails, the remaining ones inside the cluster will take over instantly. The cloud platform also decreases the overall load tremendously, and so the hosting service is a lot more stable in comparison with a service by which everything runs on only one machine and your sites will perform in the very best way. In addition, we have redundant Internet lines and diesel-powered backup generators to make sure that your sites will stay online no matter what. Software and hardware firewalls ensure the adequate operation of our web servers in case of DDoS attacks while in the case of any software trouble, we have administrators keeping track of the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server package obtained through our company. You can forget about your site being offline for whatever reason as we employ a top-notch cloud hosting platform with a custom-built load balancing system. Instead of handling everything on just a single web server and risking one service to take everything down, we've allocated the numerous services among their own clusters of web servers. Put simply, your files, database, emails, statistics, etc., are addressed by independent clusters, hence the failure of one web server has no effect on the overall service or on your Internet sites. A variety of backbone Internet providers and diesel backup generators guarantee that infrastructural problems will not affect your web sites either. We have hardware and software firewalls and a competent team of admins to check the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in Dedicated Servers
If you buy a dedicated server through us, we guarantee that it'll be working no less than 99.9% of the time. Firstly, your web server will be built with new and carefully tested hardware components and we'll not do any compromises about this. Our data center in the downtown area of Chicago has powerful diesel backup generators, so even in the case of a power outage your web server will still be operational and with many redundant Internet service providers, your websites will be accessible if there is any online connectivity problem. In case there is any unpredicted circumstances, we have qualified system admins which keep an eye on all servers at all times and they can take action instantly to eliminate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the undesired traffic when it comes to a DDoS attack.