Phone Support in Shared Hosting
Because we have live telephone support 14 hrs every day, you're able to call us and consult with one of our customer support representatives to find out more about the shared hosting plans that we provide and ensure that our servers match the system requirements for your websites before you purchase anything. For your convenience, we have phone numbers on as many as 3 different continents so that you can call the one closer to you - in the United States of America, the UK or Australia. If you're already a customer, you can phone us about general and billing matters, or even about some tech matters. In case the issue is strictly technical or it requires more time to analyze, you'll have to use our ticketing system, which will enable both you and our tech support team to monitor the details given by both sides.
Phone Support in Semi-dedicated Servers
Every time you want additional information regarding the semi-dedicated hosting plans that we provide, you're able to call some of the three support lines we have around the globe - in the United States, the United Kingdom and Australia. Thus, you'll be able to check ahead of time if our solutions will be suitable for your websites. In case you are already our customer and you've got a semi-dedicated account, you can contact us over the phone for 14 hours daily about any type of billing or basic queries. For strictly tech problems you will be able to take advantage of our ticketing system to communicate with our tech support since someissues just need more time to be dealt with, still we can help you on the phone with a lot of minor technical problems as well, saving you efforts and time.