1 hour ticket response
We are specialized in providing a fast and adequate response to every ticket posted by a user. Our experienced help desk staff representatives will review your query and will offer you the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In fact, the average response time has proven to be twenty minutes.
A Topflight Customer Support Service
Each member of our client support staff has several years of experience in the shared hosting plans world and the vast majority of them have been with us for at least 5 years. They all are prepared to respond to all your queries in the most competent way possible.
A User–Friendly Help Section
In the Site Control Panel you can find an easy–to–navigate Help section where you can find quick suggestions on how you can use our hosting services. You can see the answers to your queries in our F.A.Q. section, find more tips in the web hosting account administration articles or check our step–by–step video tutorials.